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The Land and Environment Court aims to meet its own standards for the different classes of its jurisdiction. These are:
These standards are far stricter than the national standards used by the Productivity Commission in its annual Report on Government Services. The national standards are:
No more than 10% of lodgments pending completion are to be more than 12 months old (that is, 90% disposed of within 12 months).
No lodgments pending completion are to be more than 24 months old (that is, 100% disposed of within 24 months).
The Court also aims to deliver reserved judgments within three months of the judgment being reserved.
The Court reports on its performance in meeting these standards in its Annual Reviews.
NSW courts and tribunals are committed to providing our clients with a high standard of service. We constantly strive to improve services and foster closer relationships with all clients. This Charter is evidence of our commitment to improve our service and communication with you.
The Charter sets out the services NSW courts and tribunals provide and the standards you can expect. Your feedback will guide our continued improvement.
We aim to:
We will provide you with assistance and information about our services, procedures, your case and your options. We can provide information or a referral to mediation, support or legal services.
Information about our services is available at registries, over the telephone, by facsimile, via the post as well as on this website. We will continue to improve our service delivery and be responsive to the needs of our clients and the community.We aim to provide safe and accessible court, tribunal and registry facilities for all clients.
We will:
We ask you to:
We value your feedback about our services. Find out how you can give us feedback.
28 May 2020
We acknowledge the traditional owners and custodians of the land on which we work and we pay respect to the Elders, past, present and future.